Dceyewr offers a refund policy for defective or incorrect products. Customers may request a refund within the same day of receiving their order. The products must be returned in their original condition and packaging on the same day they are received. Refunds will be issued through the original payment method or as store credit. Shipping charges are non-refundable. Additionally, an unboxing video is mandatory while opening the package for any refund claims. This policy ensures transparency and customer satisfaction by clearly outlining the conditions under which refunds are provided.